Conflicts are a natural part of life and sometimes arise in the workplace. Unresolved conflicts cause people to feel resentful and makes the workplace a tense place to be. Often unresolved conflicts result in a loss of productivity, greater absenteeism, and. increased turnover. In this 90-minute workshop, participants will learn how to identify conflict, how to listen to others' point of view, and how to express needs and problems openly and honestly. For best results, this workshop can accommodate between 20 and 50 participants.